Electricity supply is now:
- Easier
- Cheaper
- Greener
What is TOKI?
TOKI is the first fully digital platform for providing electricity services in Bulgaria, operated by Toki Power AD.
Developed specifically for the needs of SMEs, as well as for large consumers and households, TOKI offers flexible and innovative pricing plans and exceptional customer service. TOKI makes it easy for customers to choose electricity supply plan by providing them clear and detailed information, simplified, online process for swithching the supplier and the opportunity to effectively track and manage electricity costs through an online customer portal.
Toki Power AD is a licensed electricity trader (under license № L-525-15 dated 25.09.2020, issued by EWRC).
Advantages with TOKI
Transparent conditions and strightforward bills
Lower electricity costs
Electronic invoices and online customer portal for monitoring expenses
Digital process for switching the supplier
Switching supplier
in three easy steps
Choose a subscription
plan*
Fill in the contract information
Sign the contract online
- Electricity cost is based on the hourly prices in the "Day Ahead" segment of IBEX;
- Transparent administrative services fee of 8% of the cost of consumed electricity;
- You receive "Guarantees of Origin" issued by SEDA and "Green Energy" certificates by TOKI.
The monthly electricity bill is formed by several components:
- The consumed amount of electricity (in kWh) by the hourly price values of the Independent Bulgarian Energy Exchange (“Day Ahead” market);
- Administrative services fee in the amount of 8% of the cost of the consumed energy for the month;
- Fees for transmission through the electricity transmission and distribution network;
- Fees for access to the electricity transmission and distribution network;
- Environmental and Social Obligations fee;
- Excise duty;
- VAT.
The amount under item 1 shall be calculated according to the hourly consumption of the subscriber in relation to the price at which the electricity is traded on the Bulgarian Independent Energy Exchange for the respective hour.
The service fee under item 2 is charged for each location (metering point)
The amounts under items 3 to 7 are calculated based on the regulatory fees. They are paid by the end customer and are the same for all customers, regardless of the selected trader. The amounts are included in the monthly invoices issued by TOKI, and subsequently, the trader has the obligation to pay them to the ERP and the relevant institutions (SES Fund, Customs Agency, NRA).
* This plan is valid only for sites with a standardized load profile (STP). For sites with hourly measurements, contact the Sales Department at sales@toki.bg
See what your monthly invoice for consumption of 300 kWh would be if your company is located in the network managed by:
1. Изразходвано количество електроенергия (в кВч) по единична договорена цена.
3. Цена за достъп през електропреносната мрежа
4. Цена за достъп през електропреносната мрежа
5. Цена за достъп през електропреносната мрежа
6. Excise duty
7. VAT
Qty, kWh
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Unit price, lv
Общо, лв.
[acf field=”evn_price_to_network_calculated”] лв.
[acf field=”evn_transfer_through_calculated”] лв.
[acf field=”evn_excise_calculated”] лв.
[acf field=”evn_vat_calculated”] лв.
- You buy electricity directly from the Bulgarian Independent Energy Exchange (IBEX) without increase in price;
- You pay for the consumed electricity according to the hourly prices in the "Day ahead" segment;
- Transparent and fixed fee for administrative services in the amount of BGN 30 / month.
The monthly electricity bill is formed by several components:
- Consumed amount of electricity (in kWh) at the hourly price values of the Bulgarian Independent Energy Exchange (“Day Ahead” market).
- Administrative service fee, fixed at BGN 30 for each started 5,000 kWh / month.
- Fees for transmission through the electricity transmission and distribution network;
- Fees for access to the electricity transmission and distribution network;
- Environmental and Social Obligations fee;
- Excise duty;
- VAT.
The amount under item 1 shall be calculated according to the hourly consumption of the subscriber in relation to the price at which the electricity is traded on the Bulgarian Independent Energy Exchange for the respective hour.
The service fee under item 2 is fixed for a site (metering point) and amounts to BGN 30 without VAT for each starting 5,000 kWh per month.
The amounts under items 3 to 7 are calculated at normatively determined prices, are paid by the end customer and are the same for all customers, regardless of the selected trader. They are included in the monthly invoices issued by TOKI, and subsequently the trader has a commitment to pay them to the ERP and the relevant institutions (SES Fund, Customs Agency, NRA).
* This plan is valid only for sites with a standardized load profile (STP). For objects with hourly measurement, contact the Sales Department at sales@toki.bg
See what your monthly invoice for consumption of 300 kWh would be, if your company is in the network, respectively:
1. Изразходвано количество електроенергия (в кВч) по единична договорена цена.
3. Цена за достъп през електропреносната мрежа
4. Цена за достъп през електропреносната мрежа
5. Цена за достъп през електропреносната мрежа
6. Excise duty
7. VAT
Qty, kWh
[acf field=”quantity”]
[acf field=”quantity”]
[acf field=”quantity”]
[acf field=”quantity”]
[acf field=”quantity”]
Unit price, lv
Общо, лв.
[acf field=”evn_price_to_network_calculated”] лв.
[acf field=”evn_transfer_through_calculated”] лв.
[acf field=”evn_excise_calculated”] лв.
[acf field=”evn_vat_calculated”] лв.
*Due to the current market dynamics and dificulties in forecasting the prices of energy resources at international stock exchanges,
currently TOKI only offers the Exchnage Plan.
Power Purchase Agreements
(PPAs)
PPA is an agreement signed between an electricity consumer and an investor in a new renewable energy project. The user (buyer) undertakes to buy all the energy or a certain part of the production of the new project for a long period – 7, 10, 15 years or more. The guaranteed income from this long-term agreement facilitates the financing of the project, while the consumer has a guaranteed, fixed price of electricity for the period of the contract.
Frequently asked questions
There is no legal obligation for household consumers to switch to the free market. This means that switching providers for household consumers is currently possible, but not mandatory.
Household consumers should also keep in mind that the price of electricity on a regulated market for household consumers is lower than the market levels of the fixed tariffs now, including the fixed annual plan of TOKI. It is possible that the future stock price of electricity may be lower than the price of the regulated market, but this is associated with the assessment and assumption of market risk by each consumer. It is possible and probable that the opposite will happen.
We work hard to make the dealer change process as fast and hassle-free as possible. You will need only a few minutes to complete the application, and the signing of the contract can be done with an electronic signature immediately or by signing and sending us a scanned copy of the contract at a time convenient for you.
Immediately after that, we will start the procedure to change your provider.
If you have signed your contract by the 10th of each month, we will start the supply of electricity from the first of the following month. If the contract is concluded after the 10th of the month, then the delivery starts on the first day of the 2nd month after the conclusion of the contract – for example, if the contract is concluded on January 15, then the delivery starts on March 1.
This is because we need to arrange the transfer with your old supplier and the energy distribution company (ERP), which includes the collection and processing of meter data and the change of the supplier data at the ERP. According to the legislation in Bulgaria, the applications for change of the electricity supplier are submitted by the 10th of each month and the procedure is completed by the end of the same month.
The good news is that we will take care of this process and send you regular updates on the progress of the process.
All you must do is choose a subscription plan and fill in the provider change form on our website. It will only take you a few minutes.
All you need to successfully fill out the form is company details, an invoice from the current supplier to indicate the identifier of your measuring point and an electronic signature.
In case you do not have an electronic signature, TOKI will provide you with a way to sign the contract electronically, or if you prefer, you can sign in the traditional way.
Even if you do not have an electronic signature, you can still sign a contract with TOKI. After generating a contract, you can choose how you want to sign the contract – electronically, by email and remote verification or by courier.
No, the procedure is free and transparent.
No need, we will contact your current provider to notify you of the change.
The only thing we can’t do is terminate your old contract. If you have signed one, check the conditions for its termination in advance and send the necessary notice, notifying us of the deadline.
Unfortunately, it is not possible to change or select a provider change date. The periodicity for changing the supplier is regulated and cannot be changed – it is always the beginning of the respective month before which the conditions for starting the delivery are fulfilled.
You can change the electricity supplier for all points of consumption of your business with 1 contract or with several separate ones, as you prefer.
To be able to manage all objects simultaneously in a common account in the client portal of TOKI, it is necessary to use the same e-mail address when registering new points.
There is no restriction in the change of supplier if the regulations and the contract with the supplier are observed.
TOKI is the only fully digital service for electricity supply in Bulgaria. Everything from choosing a subscription plan, signing a contract, paying monthly bills, and receiving monthly invoices is done electronically.
Also, TOKI is one of the few Bulgarian suppliers that offer green energy with a guarantee of origin.
No, changing the power supplier does not change the network operator. You will only receive more favorable electricity prices, tailored to your individual profile.
Yes, contact us at sales@toki.bg or tel. 0700 13961 and we will give you detailed information.